Privacy Policy

1. Company Information

Business Name: FOLYO Trade Journal LLC
‍Address: 522 W Riverside Ave, Spokane, WA 99201, USA
‍Contact Email:support@folyo.ai

2. Information We Collect

Information You Provide

We collect information you provide directly, including:

• Email address
• Name or username
• Profile image and bio (optional)
• Trade data (entries, exits, positions, strategies)
• Trading account data (balances, deposits, withdrawals)
• Personal journal notes and annotations
• Images, screenshots, drawings, or uploaded files
• Feedback and forum posts (anonymous or attributed)

To create an account, only an email address and name are required. Payment information is handled by Stripe and is not stored directly by FOLYO.

Payment Information

Payments are processed securely by Stripe. We do not store full credit card numbers. Stripe may require billing details such as an address for verification purposes.

Automatically Collected Information

We may collect limited technical data such as:

• Device and browser type
• Pages viewed and feature usage
• Session activity and navigation state

We use analytics tools including:

• Base44 analytics (if applicable)
• Webflow analytics
• Google Analytics
• Heatmap and session tools (e.g., Hotjar or similar)

This data is used solely to understand product usage and improve the application.

3. Cookies and Tracking

We may use cookies or similar technologies for:

• Authentication
• Remembering user preferences
• Analytics and performance measurement
• Heatmap and session tools (e.g., Hotjar or similar)

At this time, a cookie consent banner may not be displayed. By using the application, you consent to the use of essential and analytics-related cookies.

4. How We Use Your Information

We use collected information to:

• Provide and operate the application
• Generate personalized, AI-assisted analytical insights
• Maintain user accounts and subscriptions
• Process payments and maintain accounting records
• Improve product features and usability
• Moderate community content
• Communicate transactional messages and optional marketing communications

We do not sell user data.

5. AI Processing and Data Use

FOLYO uses AI models (including Claude Sonnet, Gemini Pro, and potentially OpenAI models) to analyze user-provided data and generate personalized insights.‍

• AI analysis is assistive and analytical only
  
• ‍AI does not provide financial advice, predictions, or trade execution
• User notes, trades, and journal entries are private.
• ‍User data is not used to train AI models for other users
  
• ‍AI behavior may be subject to third-party provider policies
• User data is not used to train AI models for other users

AI behavior may be subject to third-party provider policies.

6. Community and Feedback Content

The application includes a feedback forum where users may:

• Post feedback publicly
• Comment on others’ feedback
• Post anonymously if desired
• Moderators may remove content that is harmful, abusive, or violates guidelines.
• Feedback may be used internally to improve the product, including anonymized excerpts.

7. Data Retention and Deletion

Users may:

• Download their data
• Delete their account at any time

Upon account deletion:

• All personal and trading data is permanently deleted
• Limited payment and transaction records are retained solely for legal, tax, and accounting compliance

8. User Rights

Depending on jurisdiction, users may have rights to:

• Access their data
• Correct inaccuracies
• Request deletion
• Withdraw consent for marketing communications

Requests can be sent to support@folyo.ai.

9. Data Security

We use reasonable administrative and technical safeguards to protect data. However, no system can be guaranteed to be 100% secure.

10. International Users

FOLYO operates from the United States and serves an international audience. By using the application, you consent to the transfer and processing of data in the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated within the app or via email.

12. Contact

For privacy-related questions, contact: support@folyo.ai